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Privacy Policy

# WEBSITE PRIVACY NOTICE

**Last updated: 12 August 2026**

## 1. CONTROLLER AND SCOPE

MG Administrators LTD (C83547) is the controller of personal data collected directly through its public website.

**Registered address and contact details**

MG Administrators LTD
Officium, Office 2
Mdina Road
Attard ATD 9037
Malta

Email: [info@mgadministrators.com](mailto:info@mgadministrators.com)
Telephone: +356 2741 8515

This notice applies to:

* the public MG Administrators LTD website;
* the public contact form;
* enquiries submitted through the website;
* technical and cookie information generated through use of the public website.

Separate contracts, privacy information or notices may apply to:

* condominium administration;
* property management;
* short-let management;
* insurance distribution;
* employment;
* CCTV;
* the client portal;
* tenants, guests, contractors and suppliers.

Those activities are not governed solely by this public website notice.

## 2. INFORMATION WE MAY COLLECT

MG Administrators LTD may collect:

* your name;
* email address;
* telephone number;
* property, condominium or unit information;
* the subject and content of your enquiry;
* documents, photographs or information that you voluntarily provide;
* records of relevant communications;
* your IP address;
* browser, device and operating-system information;
* access dates and times;
* pages viewed and interaction information;
* cookie identifiers and consent choices;
* security, error and technical logs.

The public contact form is not intended for:

* passwords;
* payment-card information;
* private online-banking information;
* unnecessary identification documents;
* health information;
* other unnecessary sensitive or confidential information.

Do not submit such information unless MG Administrators LTD has specifically requested it through an appropriate secure process.

## 3. INFORMATION ABOUT OTHER PEOPLE

Do not provide personal information about another person unless:

* the information is genuinely necessary;
* you are legally permitted or authorised to provide it;
* the information is accurate;
* the person has received any privacy information required by law.

MG Administrators LTD may request evidence of your authority before acting on information or instructions concerning another person.

## 4. PURPOSES AND LEGAL BASES

MG Administrators LTD may use personal data to:

* respond to enquiries;
* prepare or discuss a quotation;
* take steps requested before entering into a contract;
* provide agreed services to an existing client;
* verify identity and authority;
* maintain appropriate business and communication records;
* operate, secure and administer the website;
* prevent misuse, fraud, malicious activity and security incidents;
* manage complaints and disputes;
* establish, exercise or defend legal claims;
* comply with legal, regulatory, insurance, tax or professional obligations;
* produce aggregated or anonymised website statistics;
* improve the website and its accessibility.

Depending on the activity, processing may be based on:

* steps taken at your request before entering into a contract;
* performance of a contract;
* compliance with a legal obligation;
* the legitimate interests of MG Administrators LTD or another person;
* your consent.

Where processing depends on consent, consent may be withdrawn for future processing. Withdrawal does not make earlier lawful processing unlawful.

## 5. MARKETING AND SALE OF DATA

MG Administrators LTD does not sell personal data.

Information submitted through the public contact form will not be used for unrelated direct marketing unless there is an appropriate lawful basis and any consent required by law has been obtained.

A person may object to direct marketing or withdraw marketing consent at any time.

## 6. RECIPIENTS

Where reasonably necessary, personal data may be disclosed to:

* Wix and authorised website-hosting or technology providers;
* email, communication, cybersecurity and IT-support providers;
* professional advisers;
* insurers and insurance providers;
* contractors or service providers relevant to an enquiry;
* auditors, accountants or legal advisers;
* public authorities, regulators, courts, tribunals or law-enforcement bodies;
* another recipient authorised by the data subject or permitted by law.

Disclosure is limited to what is reasonably necessary for the relevant purpose.

MG Administrators LTD does not disclose information merely because an unrelated person asks for it.

## 7. INTERNATIONAL PROCESSING

Some technology providers or authorised subprocessors may process personal data outside Malta or the European Economic Area.

Where required, MG Administrators LTD relies on an applicable lawful transfer mechanism, adequacy decision, contractual safeguard or other protection recognised by data-protection law.

## 8. COOKIES

The website may use:

* essential cookies required for security and basic operation;
* preference or functional cookies;
* analytics cookies;
* other non-essential technologies where enabled.

Non-essential cookies should be activated only where the required consent has been obtained.

Visitors may accept, reject or manage non-essential cookies through the website’s cookie banner and settings.

Cookie choices may affect some website functionality.

The current cookie banner or cookie settings should provide further information about the cookies and technologies detected on the website.

## 9. RETENTION

MG Administrators LTD keeps personal data only for as long as reasonably necessary for the purpose concerned.

Retention may depend on:

* whether the enquiry becomes a client or contractual matter;
* the duration of the relevant service relationship;
* legal, regulatory, accounting, tax, insurance or record-keeping duties;
* applicable limitation periods;
* an actual or reasonably anticipated complaint, dispute or legal claim;
* security or fraud-prevention requirements;
* technical backup and deletion cycles.

An erasure request does not require MG Administrators LTD to delete information that must or may lawfully be retained for compliance, contractual records, legitimate interests or legal claims.

## 10. DATA-PROTECTION RIGHTS

Subject to the applicable legal conditions, a person may request:

* access to their personal data;
* correction of inaccurate data;
* completion of incomplete data;
* erasure;
* restriction of processing;
* objection to processing based on legitimate interests;
* data portability where applicable;
* withdrawal of consent where processing is based on consent.

Rights are not absolute and may be restricted where permitted or required by law.

MG Administrators LTD may:

* request proof of identity;
* request proof of authority;
* ask for clarification where a request is unclear or very broad;
* protect the rights and personal data of other people;
* redact information where legally necessary;
* retain information required for legal obligations or claims.

Where a request is manifestly unfounded or excessive, particularly because it is repetitive, MG Administrators LTD may charge a reasonable fee or refuse to act to the extent permitted by data-protection law. MG Administrators LTD must be able to justify that decision.

Requests should be sent to [info@mgadministrators.com](mailto:info@mgadministrators.com).

## 11. AUTOMATED DECISION-MAKING

Personal data collected through the public website is not used by MG Administrators LTD to make solely automated decisions producing legal or similarly significant effects.

## 12. SECURITY AND COMMUNICATIONS

MG Administrators LTD applies reasonable technical and organisational measures intended to protect personal data.

However:

* no website is completely immune from attack;
* no email transmission is guaranteed to be secure;
* internet communications may be delayed, misdirected or intercepted;
* users remain responsible for securing their own devices and accounts.

Sensitive information should not be sent through ordinary email or the public contact form unless specifically requested and appropriate safeguards have been agreed.

## 13. CHILDREN

The public website and services are not directed at children.

A person under 18 should not submit personal information through the website without the involvement of a parent, guardian or legally authorised adult.

## 14. CLIENT PORTAL AND THIRD-PARTY WEBSITES

The public website may link to:

* the MG Administrators LTD client portal;
* public authorities;
* insurers;
* professional bodies;
* third-party websites and services.

Those systems may operate under separate privacy notices and terms.

MG Administrators LTD is not responsible for the privacy practices of independent third-party websites merely because a link is provided.

## 15. CHANGES TO THIS NOTICE

MG Administrators LTD may update this notice where:

* website functions change;
* service providers change;
* processing activities change;
* legal or regulatory requirements change.

The current version and update date will be published on this page.

## 16. COMPLAINTS

A data-protection concern should first be sent to:

[info@mgadministrators.com](mailto:info@mgadministrators.com)

A person also has the right to lodge a complaint with the Information and Data Protection Commissioner in Malta.

## 17. CONTACT

MG Administrators LTD (C83547)
Officium, Office 2
Mdina Road
Attard ATD 9037
Malta

Email: [info@mgadministrators.com](mailto:info@mgadministrators.com)
Telephone: +356 2741 8515

 

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